意见反馈模块功能开发(用商家端)1.0

alien-entity/src/main/java/shop/alien/entity/store/LifeFeedback.java

@@ -0,0 +1,74 @@
+package shop.alien.entity.store;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.fasterxml.jackson.annotation.JsonFormat;
+import com.fasterxml.jackson.annotation.JsonInclude;
+import io.swagger.annotations.ApiModel;
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+import java.util.Date;
+
+/**
+ * 意见反馈表
+ */
+@Data
+@JsonInclude
+@TableName("life_feedback")
+@ApiModel(value = "LifeFeedback对象", description = "意见反馈")
+public class LifeFeedback implements Serializable {
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "主键ID")
+    @TableId(value = "id", type = IdType.AUTO)
+    private Integer id;
+
+    @ApiModelProperty(value = "用户ID")
+    @TableField("user_id")
+    private Integer userId;
+
+    @ApiModelProperty(value = "反馈来源:0-用户端,1-商家端")
+    @TableField("feedback_source")
+    private Integer feedbackSource;
+
+    @ApiModelProperty(value = "反馈方式:0-用户反馈,1-AI识别")
+    @TableField("feedback_way")
+    private Integer feedbackWay;
+
+    @ApiModelProperty(value = "反馈类型:0-bug反馈,1-优化反馈,2-新增功能反馈")
+    @TableField("feedback_type")
+    private Integer feedbackType;
+
+    @ApiModelProperty(value = "反馈内容")
+    @TableField("content")
+    private String content;
+
+    @ApiModelProperty(value = "联系方式(手机号或邮箱)")
+    @TableField("contact_way")
+    private String contactWay;
+
+    @ApiModelProperty(value = "反馈时间")
+    @TableField("feedback_time")
+    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
+    private Date feedbackTime;
+
+    @ApiModelProperty(value = "工作人员ID(关联life_sys)")
+    @TableField("staff_id")
+    private Integer staffId;
+
+    @ApiModelProperty(value = "处理状态:0-处理中,1-已解决,2-未分配,3-无需解决")
+    @TableField("handle_status")
+    private Integer handleStatus;
+
+    @ApiModelProperty(value = "创建时间")
+    @TableField(value = "create_time", fill = FieldFill.INSERT)
+    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
+    private Date createTime;
+
+    @ApiModelProperty(value = "修改时间")
+    @TableField(value = "update_time", fill = FieldFill.UPDATE)
+    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
+    private Date updateTime;
+}
+

alien-entity/src/main/java/shop/alien/entity/store/LifeFeedbackReply.java

@@ -0,0 +1,49 @@
+package shop.alien.entity.store;
+
+import com.baomidou.mybatisplus.annotation.*;
+import com.fasterxml.jackson.annotation.JsonFormat;
+import com.fasterxml.jackson.annotation.JsonInclude;
+import io.swagger.annotations.ApiModel;
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+import java.util.Date;
+
+/**
+ * 反馈回复表
+ */
+@Data
+@JsonInclude
+@TableName("life_feedback_reply")
+@ApiModel(value = "LifeFeedbackReply对象", description = "反馈回复")
+public class LifeFeedbackReply implements Serializable {
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "回复ID")
+    @TableId(value = "id", type = IdType.AUTO)
+    private Integer id;
+
+    @ApiModelProperty(value = "关联的反馈ID")
+    @TableField("feedback_id")
+    private Integer feedbackId;
+
+    @ApiModelProperty(value = "回复类型:0-平台回复,1-我的回复")
+    @TableField("reply_type")
+    private Integer replyType;
+
+    @ApiModelProperty(value = "回复内容")
+    @TableField("reply_content")
+    private String replyContent;
+
+    @ApiModelProperty(value = "创建时间")
+    @TableField(value = "create_time", fill = FieldFill.INSERT)
+    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
+    private Date createTime;
+
+    @ApiModelProperty(value = "更新时间")
+    @TableField(value = "update_time", fill = FieldFill.UPDATE)
+    @JsonFormat(pattern = "yyyy-MM-dd HH:mm:ss", timezone = "GMT+8")
+    private Date updateTime;
+}
+

alien-entity/src/main/java/shop/alien/entity/store/LifeLog.java

@@ -19,8 +19,16 @@ public class LifeLog {
     @TableId(value = "id", type = IdType.AUTO)
     private String id;
 
+    @ApiModelProperty(value = "反馈ID(关联life_feedback)")
+    @TableField("feedback_id")
+    private Integer feedbackId;
+
     private String context;
 
+    @ApiModelProperty(value = "操作类型：0-创建反馈工单,1-分配跟踪人员,2-回复用户,3-问题解决状态")
+    @TableField("type")
+    private String type;
+
     @ApiModelProperty(value = "删除标记, 0:未删除, 1:已删除")
     @TableField("delete_flag")
     @TableLogic

alien-entity/src/main/java/shop/alien/entity/store/dto/UserReplyDto.java

@@ -0,0 +1,33 @@
+package shop.alien.entity.store.dto;
+
+import io.swagger.annotations.ApiModel;
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+import java.util.List;
+
+/**
+ * 用户回复DTO
+ */
+@Data
+@ApiModel(value = "UserReplyDto对象", description = "用户回复DTO")
+public class UserReplyDto implements Serializable {
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "用户ID", required = true)
+    private Integer userId;
+
+    @ApiModelProperty(value = "反馈来源:0-用户端,1-商家端", required = true)
+    private Integer feedbackSource;
+
+    @ApiModelProperty(value = "原始反馈ID（反馈详情页的反馈ID）", required = true)
+    private Integer feedbackId;
+
+    @ApiModelProperty(value = "回复内容", required = true)
+    private String content;
+
+    @ApiModelProperty(value = "文件URL列表（图片和视频，系统会自动识别类型。视频会自动匹配封面图）")
+    private List<String> fileUrlList;
+}
+

alien-entity/src/main/java/shop/alien/entity/store/vo/FeedbackTypeVo.java

@@ -0,0 +1,23 @@
+package shop.alien.entity.store.vo;
+
+import io.swagger.annotations.ApiModel;
+import io.swagger.annotations.ApiModelProperty;
+import lombok.Data;
+
+import java.io.Serializable;
+
+/**
+ * 反馈类型VO
+ */
+@Data
+@ApiModel(value = "FeedbackTypeVo对象", description = "反馈类型VO")
+public class FeedbackTypeVo implements Serializable {
+    private static final long serialVersionUID = 1L;
+
+    @ApiModelProperty(value = "反馈类型值:0-bug反馈,1-优化反馈,2-新增功能反馈")
+    private Integer value;
+
+    @ApiModelProperty(value = "反馈类型名称")
+    private String label;
+}
+

alien-entity/src/main/java/shop/alien/mapper/LifeFeedbackReplyMapper.java

@@ -0,0 +1,23 @@
+package shop.alien.mapper;
+
+import com.baomidou.mybatisplus.core.mapper.BaseMapper;
+import org.apache.ibatis.annotations.Mapper;
+import org.apache.ibatis.annotations.Param;
+import shop.alien.entity.store.LifeFeedbackReply;
+
+import java.util.List;
+
+/**
+ * 反馈回复 Mapper 接口
+ */
+@Mapper
+public interface LifeFeedbackReplyMapper extends BaseMapper<LifeFeedbackReply> {
+
+    /**
+     * 根据反馈ID查询回复列表
+     * @param feedbackId 反馈ID
+     * @return 回复列表
+     */
+    List<LifeFeedbackReply> selectByFeedbackId(@Param("feedbackId") Integer feedbackId);
+}
+

alien-entity/src/main/resources/mapper/LifeFeedbackReplyMapper.xml

@@ -0,0 +1,32 @@
+<?xml version="1.0" encoding="UTF-8" ?>
+<!DOCTYPE mapper
+        PUBLIC "-//mybatis.org//DTD Mapper 3.0//EN"
+        "http://mybatis.org/dtd/mybatis-3-mapper.dtd">
+<mapper namespace="shop.alien.mapper.LifeFeedbackReplyMapper">
+
+    <!-- 通用结果映射 -->
+    <resultMap id="BaseResultMap" type="shop.alien.entity.store.LifeFeedbackReply">
+        <id column="id" property="id" />
+        <result column="feedback_id" property="feedbackId" />
+        <result column="reply_type" property="replyType" />
+        <result column="reply_content" property="replyContent" />
+        <result column="create_time" property="createTime" />
+        <result column="update_time" property="updateTime" />
+    </resultMap>
+
+    <!-- 基础字段 -->
+    <sql id="Base_Column_List">
+        id, feedback_id, reply_type, reply_content, create_time, update_time
+    </sql>
+
+    <!-- 根据反馈ID查询回复列表 -->
+    <select id="selectByFeedbackId" resultMap="BaseResultMap">
+        SELECT 
+            <include refid="Base_Column_List" />
+        FROM life_feedback_reply
+        WHERE feedback_id = #{feedbackId}
+        ORDER BY create_time ASC
+    </select>
+
+</mapper>
+

alien-store/src/main/java/shop/alien/store/service/LifeFeedbackReplyService.java

@@ -0,0 +1,20 @@
+package shop.alien.store.service;
+
+import com.baomidou.mybatisplus.extension.service.IService;
+import shop.alien.entity.store.LifeFeedbackReply;
+
+import java.util.List;
+
+/**
+ * 反馈回复 Service
+ */
+public interface LifeFeedbackReplyService extends IService<LifeFeedbackReply> {
+
+    /**
+     * 根据反馈ID查询回复列表
+     * @param feedbackId 反馈ID
+     * @return 回复列表
+     */
+    List<LifeFeedbackReply> getByFeedbackId(Integer feedbackId);
+}
+

alien-store/src/main/java/shop/alien/store/service/impl/LifeFeedbackReplyServiceImpl.java

@@ -0,0 +1,28 @@
+package shop.alien.store.service.impl;
+
+import com.baomidou.mybatisplus.extension.service.impl.ServiceImpl;
+import lombok.RequiredArgsConstructor;
+import lombok.extern.slf4j.Slf4j;
+import org.springframework.stereotype.Service;
+import shop.alien.entity.store.LifeFeedbackReply;
+import shop.alien.mapper.LifeFeedbackReplyMapper;
+import shop.alien.store.service.LifeFeedbackReplyService;
+
+import java.util.List;
+
+/**
+ * 反馈回复 Service实现类
+ */
+@Slf4j
+@Service
+@RequiredArgsConstructor
+public class LifeFeedbackReplyServiceImpl extends ServiceImpl<LifeFeedbackReplyMapper, LifeFeedbackReply> implements LifeFeedbackReplyService {
+
+    private final LifeFeedbackReplyMapper lifeFeedbackReplyMapper;
+
+    @Override
+    public List<LifeFeedbackReply> getByFeedbackId(Integer feedbackId) {
+        return lifeFeedbackReplyMapper.selectByFeedbackId(feedbackId);
+    }
+}
+